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Terms and Conditions of Sale

Customer Satisfaction Survey - Product Service/Repair
We sincerely appreciate your time and attention to this important survey. At Teledyne RDI, our customers are our first priority. As such, we want to ensure that our after-sales support consistently meets or exceeds your expectations. Please provide us with your candid feedback below. Each customer that completes and submits this form will receive a token of our appreciation in the mail.

(Fields colored in red are required.)
First Name:  
Last Name:  
Company:  
Title:  
Phone:  
E-mail address:   
 
Field Service Representative:  
Product:  
System Frequency:  
P.O. # / Our Reference #:
  1 = POOR    5 = EXCELLENT
What is your overall level of satisfaction, doing business with Teledyne RDI?
Please rate our Customer Service staff’s:
Level of product knowledge?
Responsiveness to your requests?
Willingness to assist you?
Overall level of sales/service you received?
Was the equipment returned:
In a timely manner?
In good functional condition?
Accurate and complete? (cables, manuals)
Were all your requested repairs addressed?
Would you choose Teledyne RD Instruments for your next ADCP requirement?
Comments/Suggestions:
 
We sincerely appreciate your input and the time you spent to complete this form. Do not hesitate to contact us if you’d like to discuss any of the above points.
 
Tel. +1-858-842-2600 | E-mail: rdisales@teledyne.com